Terms of Purchase
Westmerry® Terms of Purchase
These Terms of Purchase apply to all orders placed through Westmerry®. By placing an order, you agree to these terms together with our Shipping Policy, Return & Refund Policy, Privacy Policy, and Terms of Service.
1. Products
Westmerry® offers pure copper jewelry and handcrafted-inspired accessories, including:
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Bracelets and bangles
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Rings
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Pendant necklaces
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Hoop and drop earrings
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Botanical, vintage, and geometric jewelry
Product colors, textures, dimensions, and finishes may vary slightly from images due to lighting, screen settings, and natural material differences.
Pure copper may naturally darken or develop a patina over time. This is a normal characteristic of copper and is not necessarily considered a defect.
2. Orders
Please review your order carefully before completing checkout, including:
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Product selection
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Size or style
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Quantity
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Shipping address
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Contact information
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Payment details
We reserve the right to refuse or cancel an order due to inventory shortages, pricing errors, payment issues, suspected fraud, or other reasonable circumstances.
If a paid order is canceled by us, the applicable amount will be refunded to the original payment method.
3. Prices and Payment
Prices displayed on the website are subject to change without notice.
Promotions, discounts, and limited-time offers may have separate conditions.
Payment must be completed using an available payment method at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.
Applicable taxes may be calculated at checkout.
4. Product Specifications
We make reasonable efforts to provide accurate descriptions and specifications.
Measurements such as:
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Pendant size
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Chain length
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Bracelet diameter
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Ring dimensions
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Product weight
are approximate unless otherwise stated.
Minor differences may occur due to production and measurement methods.
5. Copper Jewelry Care
To help maintain the appearance of your Westmerry® jewelry, avoid prolonged contact with:
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Water
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Perfume
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Lotions
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Cosmetics
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Chlorine
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Salt water
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Household chemicals
Store jewelry in a clean, dry place when not in use.
Adjustable rings and open cuff bracelets should be adjusted gently. Excessive bending or twisting may damage the product.
6. Order Processing and Shipping
Orders are generally processed within:
1–2 Business Days
Estimated delivery to the United States is generally:
7–15 Business Days After Shipment
Delivery times are estimates and may vary due to carrier operations, customs, weather, holidays, or other circumstances outside our control.
Tracking information will generally be provided when available.
7. Order Cancellation
Customers may request cancellation within:
2 Days of Placing the Order
Please contact:
If the order has already been shipped, cancellation may no longer be possible.
8. Returns
Eligible products may be returned within:
180 Days of Receiving Your Order
Returned products should generally be:
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Unworn
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Undamaged
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Unaltered
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In their original condition
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Returned with original packaging
Please contact us before returning an item.
For customer-initiated returns, return shipping costs are generally the customer’s responsibility.
If the item is damaged, defective, or incorrect due to our error, the customer will not be required to bear the applicable return shipping cost.
9. Refunds
Once an eligible return has been received, inspected, and approved, refunds are generally issued to the original payment method.
Refunds typically appear within:
5–10 Business Days
Actual processing time depends on your bank or payment provider.
10. International Orders
International orders may be subject to:
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Customs duties
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Import taxes
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Brokerage fees
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Other local charges
Unless otherwise stated, these charges are the responsibility of the recipient.
11. Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address.
Once an order has entered processing or has been shipped, we may be unable to change the address.
Additional costs resulting from incorrect or incomplete shipping information may be the customer’s responsibility where permitted.
12. Contact Us
For questions regarding orders, payments, shipping, cancellations, returns, refunds, or products, please contact:
Brand: Westmerry®
Email: service@westmerry.com
Website: westmerry.com
Our customer service team will be happy to assist you.