Privacy Policy

Westmerry® Privacy Policy

This Privacy Policy describes how Westmerry® collects, uses, and shares your personal information when you visit our website, interact with our services, or make a purchase.

PERSONAL INFORMATION WE COLLECT

When you visit the Westmerry® website, we automatically collect certain information about your device, including:

  • Web browser information

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages and products you view

  • Referring websites or search terms

  • Information about how you interact with our website

We refer to this automatically collected information as “Device Information.”

We collect Device Information using technologies including:

Cookies

Cookies are small data files placed on your device or computer and may include an anonymous unique identifier. Cookies help us remember preferences, analyze website activity, and improve your shopping experience.

Log Files

Log files track actions occurring on our website and may collect information such as:

  • IP address

  • Browser type

  • Internet service provider

  • Referring and exit pages

  • Date and time stamps

Web Beacons, Tags and Pixels

These electronic technologies help us understand how visitors browse and interact with the Westmerry® website.

ORDER INFORMATION

When you make or attempt to make a purchase through Westmerry®, we may collect information including:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information

  • Products ordered

  • Order and transaction details

We refer to this information as “Order Information.”

When we use the term “Personal Information” in this Privacy Policy, we generally mean both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We generally use Order Information to:

  • Process and fulfill your Westmerry® order

  • Process payments

  • Arrange shipping and delivery

  • Provide invoices and order confirmations

  • Communicate with you

  • Provide customer service

  • Screen orders for potential fraud or risk

  • Manage returns, refunds, and cancellations

  • Provide marketing communications where you have chosen to receive them

We may also share necessary order information with fulfillment partners, suppliers, warehouse operators, and shipping providers so that your order can be prepared and delivered.

These partners may receive information such as:

  • Products ordered

  • Recipient name

  • Shipping address

  • Contact information where required for delivery

Westmerry® may work with multiple fulfillment or logistics partners, and the specific partner processing an order may vary.

You may contact us if you would like additional information regarding how your order information has been handled.

HOW WE USE DEVICE INFORMATION

We use Device Information to help us:

  • Identify potential fraud and security risks

  • Improve and optimize our website

  • Understand how customers browse our store

  • Analyze product and page performance

  • Measure marketing and advertising effectiveness

  • Improve the overall Westmerry® shopping experience

CURRENCY AND LOCATION INFORMATION

Our website may use your IP address or approximate location to display prices in an appropriate currency.

A temporary session cookie may be stored in your browser so that your selected currency remains consistent while you browse the website.

This cookie may be automatically removed when your browser session ends.

TEXT MARKETING AND NOTIFICATIONS

If you provide your phone number at checkout, subscribe through one of our forms, or otherwise opt in to SMS communications, you may agree to receive messages from Westmerry® regarding:

  • Order updates

  • Shipping notifications

  • Abandoned checkout reminders

  • Promotional offers

  • Marketing communications

Consent to receive marketing messages is not a condition of purchase.

Message frequency may vary. Standard message and data rates may apply.

To unsubscribe from marketing SMS messages, reply STOP to a message you receive from us or use an available unsubscribe option.

For assistance, reply HELP where supported or contact our customer service team.

SHARING YOUR PERSONAL INFORMATION

We may share Personal Information with service providers that help us operate our business and provide our services.

These may include:

  • E-commerce platform providers

  • Payment processors

  • Shipping and logistics providers

  • Warehouses and fulfillment partners

  • Marketing providers

  • Analytics services

  • Customer support providers

  • Fraud prevention services

For example, our online store may be powered by Shopify, which processes information necessary to provide our e-commerce services.

We may also use analytics services such as Google Analytics to better understand how visitors interact with our website.

We may additionally disclose Personal Information when reasonably necessary to:

  • Comply with applicable laws or regulations

  • Respond to lawful requests

  • Respond to subpoenas or court orders

  • Protect our legal rights

  • Prevent fraud or abuse

  • Protect customers and our business

BEHAVIORAL AND TARGETED ADVERTISING

Westmerry® may use Personal Information to provide advertisements or marketing communications that may be relevant to your interests.

Advertising partners may use cookies, pixels, and similar technologies to understand interactions with websites and advertisements.

Depending on the services we use, these advertising partners may include platforms such as:

  • Meta / Facebook

  • Google

  • Microsoft / Bing

  • Other advertising and marketing platforms

Depending on your location, you may have the right to opt out of certain forms of targeted advertising or sharing of Personal Information.

You may also adjust advertising preferences directly through the applicable advertising platform.

GLOBAL PRIVACY CONTROL

Where required by applicable law, Westmerry® may recognize supported Global Privacy Control (GPC) signals as a request to opt out of certain activities involving the sale, sharing, or use of Personal Information for targeted advertising.

The request may apply to the browser and device used to access our website.

DO NOT TRACK

Some browsers provide a “Do Not Track” signal.

Because there is not currently a universally accepted industry standard for responding to all Do Not Track signals, our website may not automatically change its data collection practices in response to these signals except where required by applicable law.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your Personal Information.

These rights may include the ability to request:

  • Access to Personal Information we maintain about you

  • Correction of inaccurate information

  • Deletion of certain Personal Information

  • Information about how your data is used or shared

  • Opt-out of certain targeted advertising activities

  • Opt-out of certain sales or sharing of Personal Information

To exercise an applicable privacy right, please contact us using the information provided below.

We may need to verify your identity before completing certain privacy requests.

EUROPEAN RESIDENTS

If you are located in the European Economic Area, United Kingdom, or another jurisdiction providing similar privacy rights, you may have the right to request access, correction, restriction, portability, or deletion of your Personal Information.

We may process Personal Information where necessary to:

  • Fulfill a contract with you

  • Process and deliver your order

  • Meet legal obligations

  • Pursue legitimate business interests

  • Process information based on your consent where required

Your Personal Information may be transferred and processed outside your country or region, including in countries where our service providers operate.

U.S. STATE PRIVACY RIGHTS

Certain U.S. state privacy laws may provide residents with additional rights regarding their Personal Information.

Depending on your state, certain disclosures for targeted advertising may be considered a:

  • “Sale”

  • “Sharing”

  • Use for “targeted advertising”

Where applicable, you may request to opt out of these activities.

Westmerry® will process eligible privacy requests in accordance with applicable law.

DATA RETENTION

When you place an order through Westmerry®, we may retain your Order Information for our records for as long as reasonably necessary to:

  • Fulfill your order

  • Provide customer support

  • Maintain business and financial records

  • Resolve disputes

  • Prevent fraud

  • Meet legal and regulatory obligations

Where applicable, you may request deletion of eligible Personal Information.

DATA SECURITY

We use reasonable administrative, organizational, and technical measures designed to protect Personal Information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

MINORS

The Westmerry® website is not intended for individuals under the age of 17.

We do not knowingly seek to collect Personal Information from children through our store.

If you believe a minor has provided Personal Information to us, please contact us.

SMS SERVICE PROVIDERS

If Westmerry® uses a third-party SMS marketing platform, information necessary to provide SMS services may be shared with that provider.

This information may include:

  • Phone number

  • Name

  • Purchase information

  • Subscription status

Your phone number may also be processed by telecommunications providers involved in delivering the SMS message.

To stop receiving marketing messages, reply STOP to an eligible marketing message.

KLARNA AND OTHER PAYMENT PROVIDERS

Where available, Westmerry® may offer payment methods provided by third-party payment providers such as Klarna.

To make these payment options available, certain contact and order information may be shared with the payment provider so that it can:

  • Process your payment request

  • Determine payment eligibility

  • Prevent fraud

  • Provide available payment options

Any information provided directly to a third-party payment provider will also be processed according to that provider’s own privacy policy.

THIRD-PARTY SERVICES

Our website may contain links to or integrate services operated by third parties.

Westmerry® is not responsible for the privacy practices of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing them with Personal Information.

CHANGES TO THIS PRIVACY POLICY

Westmerry® may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices

  • Technology

  • Services

  • Legal requirements

  • Regulatory requirements

The latest version of this Privacy Policy will be posted on this page.

CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request or complaint, please contact:

Brand: Westmerry®
Email: service@westmerry.com
Website: westmerry.com

Westmerry® Customer Service